Holiday Scam Survival Kit (2025): Delivery Texts, ‘Family Emergency’ Calls, Gift Card Traps

Holiday scammers are running peak-season ops 📦🎄 “Delivery problem” texts, AI “family emergency” calls, and “pay via gift card/Zelle” pressure. Rule: don’t click, hang up + call back, never gift cards/crypto/wires.

Holiday Scam Survival Kit (2025): Delivery Texts, ‘Family Emergency’ Calls, Gift Card Traps
Imagine getting outplayed by a family codeword.

TL;DR

  • Never click delivery links in texts; check orders only in retailer or carrier apps/sites you type.
  • “Relative in trouble?” Hang up and call back using a saved number; use a family codeword.
  • No bank or government agency will ask for gift cards, crypto, or a wire transfer. Stop and verify.
  • Keep marketplace chats and payments in‑app; walk away if pushed to Zelle or gift cards.
  • Give wisely: verify charities; pay by credit card only.

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One‑Glance Channel Guide

  • Texts (SMS/iMessage)

    • Red flags:
      • “Delivery fee/reschedule” links, short links/QRs, urgent refunds/prizes.
    • Do instead:
      • Ignore links; open retailer app or type carrier site (usps.com, ups.com, fedex.com).
    • Report:
      • Forward to 7726 (SPAM); screenshot and report at ReportFraud.ftc.gov; report USPS smishing to USPIS.
  • Emails

    • Red flags:
      • Lookalike sender domains, attachments, payment/update requests.
    • Do instead:
      • Type the official site; verify orders in your account; use carrier/retailer apps.
    • Report:
      • ReportFraud.ftc.gov; bank/card via number on back; carrier abuse pages.
  • Phone calls/voicemails

    • Red flags:
      • Urgency, secrecy, caller ID spoofing, requests for codes/money.
    • Do instead:
      • Hang up; call back on a saved contact; use a family codeword.
    • Report:
      • ReportFraud.ftc.gov; bank/card via number on card; SSA OIG for SSA scams.
  • Marketplaces (FB Marketplace, OfferUp, Craigslist)

    • Red flags:
      • “Switch to SMS/WhatsApp,” off‑platform pay (Zelle/gift cards/crypto), too‑good‑to‑be‑true prices.
    • Do instead:
      • Keep messaging and payments in‑app; meet at police safe zones; pay by credit card when possible.
    • Report:
      • In‑app reporting; bank/card via number on back; IC3.gov for purchase/rental fraud.

The Big 5 Holiday Scams (Plain Language + What To Do)

  • Package delivery texts (fake USPS/UPS/FedEx)

    • Looks like: “Your package needs a fee. Click to reschedule.”
    • Do: Ignore links. Track in retailer app or type carrier site yourself.
  • “Help me!” calls with AI voices (grandkid/relative imposters)

    • Looks like: “I’m in trouble. Don’t tell anyone. Send money now.”
    • Do: Hang up. Call the person back using your saved contact. Use a family codeword.
  • Government/bank imposters

    • Looks like: “Your account is frozen. Move money to keep it safe.”
    • Do: Don’t move money. Call the number on your card or the official site you type.
  • Marketplace “pay off‑platform” tricks

    • Looks like: “Switch to text/WhatsApp. Pay with Zelle or gift cards.”
    • Do: Stay in the app. Use built‑in payments. If pushed off‑platform, walk away.
  • Charity and vacation rental fakes

    • Looks like: End‑of‑year urgency, lookalike charity names, rentals “too good to be true.”
    • Do: Verify charities (IRS Tax‑Exempt Search/Charity Navigator). Pay by credit card. For rentals, view in person or use trusted platforms.

Easy Checklists

DO

  • Type websites yourself or use official apps.
  • Call back on saved numbers; agree on a family codeword.
  • Use credit cards (best refunds) for donations and online purchases.
  • Keep marketplace messages and payments in‑app.

Don't

  • Don’t click links in unexpected texts/emails.
  • Don’t pay with gift cards, crypto, or wires for “fees” or “protection.”
  • Don’t stay on a call if you feel rushed—hang up and verify.

Family Codeword Plan (5 minutes tonight)

  • Pick a codeword everyone remembers but never posts online.
  • Use it anytime someone asks for money or urgent help.
  • If the caller doesn’t know it, hang up and call back a saved number.

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Suggested Pivots

  • Why: Tailors examples to real lures your family sees now.
  • What to expect: Up‑to‑date wording, short‑link patterns, and domain styles.

What simple classroom activities best teach kids the “Stop–Check–Confirm” habit?

  • Why: Turns guidance into muscle memory.
  • What to expect: 10‑minute role‑plays, poster prompts, callback drills.

Which marketplaces show the highest off‑platform payment abuse this season, and what in‑app controls help most?

  • Why: Focuses prevention where risk concentrates.
  • What to expect: Platform‑specific settings and safe‑payment defaults.

Appendix

References

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